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Thriving Technical Support Team
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| We have built a Thriving Technical Support team that creates a competitive edge by executing critical operations process quickly and efficiently. All of the Technical Support Engineers are well- trained and assessed by Canon before they start to perform their task on- site. The services tasks are compliance with SOP set by Canon.
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| The team services include:
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- Troubleshooting, diagnosing and resolving technical issues
- End User Training on how to use machine and software
- Setting up machines, system and networks
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.jpg "Thriving Technical Support Team")
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Good Sales and Customer Service Personnel
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| We trust that good customer service solution is crucial and essential in customer satisfaction and customer retention. Our Sales Personnel are helpful and knowledgeable in handling and assisting the customers. By knowing and understand our customer’s needs such as recommending the most suitable, user- friendly and easy to use printers are our responsibility.
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.jpg "Good Sales and Customer Service Personnel")
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Top Quality After - Sales Services
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| We maintain good relationship with customers as it is important in customer services especially After - Sales Services. We provide After - Sales Service as we value our customer, we trust that delighting repeat customers with a memorable after - sales service is just as important as obtaining new ones.
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Professional in Material & Equipment Handling
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| We have equipped ourselves with lifting equipment to move and elevate copier and large format printer in an easy, safe and speedy manner. As well as 3.5 tons lorry and van that can deliver 20 copiers in a time to shorter delivery time, and prevent waiting time, and most importantly machines are all deliver in safe and good condition.
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